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<script type="application/json" id="kb_ai_metadata"> "product_name": "ecommerce", "task_type": "conceptual", "keywords": ["online-store", "product-management", "order-management", "inventory", "shopping-cart", "store-design", "customer-management"], "status": "current", "is_recommended": "true" </script> <style type="text/css">p, div, ol, ul, li { font-family: Arial, Helvetica, sans-serif; font-size: 14px; } img { max-width: 80%; } </style> <section> <h2><strong>Overview</strong></h2> <p>The eCommerce Control Panel allows you to control various areas of your online store, including managing inventory, customers, orders, and site design. In this article, we will introduce you to your control panel.</p> <div class="alert alert-warning"><strong>Important: </strong>This article only applies to customers with a control panel similar to the image below. If you have an Online Store or Online Marketplaces, please see the following articles: <ul> <li><a href="https://www.networksolutions.com/help/article/get-started-with-ecommerce" target="_blank">How Do I Get Started with Online Store</a></li> <li><a href="https://www.networksolutions.com/help/article/get-started-ecommerce-with-marketplace" target="_blank">Online Marketplaces: How to Get Started</a></li> </ul> <details><summary style="padding: 11px;margin-bottom: 5px;font-size:16px;font-family:Arial,Helvetica,sans-serif;"><span style="color:#295ED9;"><u>Control Panel Image</u></span></summary> <div style="margin-left:15px"> <p style="margin-left:24px"><img alt="Control Panel layout" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Control%20Panel.png" /></p> </div> </details> </div> <p>In this article, we will discuss: </p> <ul> <li><a href="#AccessControlPanel">Accessing the Control Panel</a></li> <li><a href="#ControlPanel">The Control Panel</a></li> </ul> </section> <p> </p> <section data-content-status="current" data-interface-context="account-manager" data-product-context="ecommerce" data-solution-type="primary"> <h2><a id="AccessControlPanel"></a><strong>Accessing the Control Panel</strong></h2> <ol> <li>Log in to your Account Manager via <a href="https://www.networksolutions.com/my-account/login" target="_blank">https://www.networksolutions.com/my-account/login</a>.</li> <li>Select <strong>eCommerce</strong> on the left side of the page.</li> </ol> <p><img alt="eCommerce" height="495" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/NSI_eCommerce.png" style="max-width: 100%;" width="273" /><br /> </p> <ol start="3"> <li>If you have <strong>one eCommerce product</strong>, you will be redirected to the Control Panel.</li> <li>If you have <strong>more than one eCommerce product</strong>, you will see a list of your eCommerce products. Click <strong>LAUNCH</strong> next to the product you want to access.</li> </ol> <p><img alt="launch eCommerce" height="129" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/launch-ecommerce.png" style="max-width: 100%;" width="469" /><br /> </p> <ol start="5"> <li>If it is your first time opening your eCommerce Control Panel, you will see a Welcome Message with steps to help you initially set up your Online Store. If you have already set up your Online Store, you will see your Control Panel.</li> </ol> <p>Welcome Message:</p> <p><img alt="Welcome message with steps for initial setup" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Welcome.png" /><br /> </p> <p><strong>Control Panel Layout:</strong></p> <p><img alt="Control Panel layout" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Control%20Panel.png" /></p> <p> </p> </section> <p> </p> <h2><a id="ControlPanel"></a><strong>The Control Panel</strong></h2> <p>The eCommerce Control Panel contains several sections allowing easy online store navigation. The Control Panel is broken up into several sections to quickly manage common features. Please select an option below for more information:</p> <div class="accordion accordion-flush" id="accordionFlush"> <section data-content-status="current" data-interface-context="account-manager" data-product-context="ecommerce" data-solution-type="primary"> <div class="accordion-item"> <h2 class="accordion-header" id="flush-headingOne"><button aria-controls="flush-collapseOne" aria-expanded="false" class="accordion-button collapsed" data-bs-target="#flush-collapseOne" data-bs-toggle="collapse" type="button">Top Navigation</button></h2> <div aria-labelledby="flush-headingOne" class="accordion-collapse collapse" data-bs-parent="#accordionFlush" id="flush-collapseOne"> <div class="accordion-body"> <p>The tabs on top of the Control Panel allow you to access the different sections of the Control Panel.<br /> <img alt="Top Navigation tabs" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Top%20Navigation.png" /></p> <ul> <li> <p><strong>Home</strong> – This is what you will see first when you launch your control panel.<br /> <img alt="Control Panel layout" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Control%20Panel.png" /><br /> </p> </li> <li> <p><strong>Sales </strong>tab – This is where you can manage shopping carts, customize steps for orders, edit price levels, and more. Please refer to the image below:<br /> <img alt="Links to manage Shopping Carts, Order Statuses, Price Levels, Mailing Lists, and more" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Sales.png" /><br /> </p> </li> <li> <p><strong>Inventory</strong> tab – This is where you can organize your products, add information about manufacturers, manage warehouses, and more. Please refer to the image below:<br /> <img alt="Links to manage Categories, Manufacturers, Warehouses, and more" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Inventory.png" /><br /> </p> </li> <li> <p><strong>Operations</strong> tab – This is where you can manage discounts, manage shipping, configure search options, and more. Please refer to the image below:<br /> <img alt="Links to manage Discounts, Shipping, Search Options, and more" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Operations.png" /><br /> </p> </li> <li> <p><strong>Design</strong> tab – This is where you can manage the overall look of your online store, customize your mobile template, update your details page, and more. Please refer to the image below:<br /> <img alt="Links to manage Site Design, Mobile Design, Product Layout Design, and more" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Design.png" /><br /> </p> </li> <li> <p><strong>Pages</strong> tab – This is where you can use predefined pages that are commonly used in eCommerce websites. Click on the<strong> Edit </strong>button to update a page of your choice.<br /> <img alt="List of different predefined pages and the Edit button for each page" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Pages.png" /><br /> </p> </li> <li> <p><strong>Reports</strong> tab – This is where you can see the overall performance of your store, view tax reports, know the search terms visitors use to search your store, and more. Please refer to the image below:<br /> <img alt="Links to manage Income Report, Tax Report, Search Query Report, and more" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Reports.png" /><br /> </p> </li> <li> <p><strong>Add-A-Store</strong> tab – This tab allows you to add product details, images, and prices to a website or blog you have already built. Here, you can customize the look of your customers’ checkout experience, add products/services/gift certificates/digital goods to your website, and select a design to showcase your products on your website.<br /> <img alt="Add-a-Store setup instructions" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Add-a-Store.png" /><br /> </p> </li> </ul> </div> </div> </div> </section> <section data-content-status="current" data-interface-context="account-manager" data-product-context="ecommerce" data-solution-type="primary"> <div class="accordion-item"> <h2 class="accordion-header" id="flush-headingTwo"><button aria-controls="flush-collapseTwo" aria-expanded="false" class="accordion-button collapsed" data-bs-target="#flush-collapseTwo" data-bs-toggle="collapse" type="button">The Taskbar</button></h2> <div aria-labelledby="flush-headingTwo" class="accordion-collapse collapse" data-bs-parent="#accordionFlush" id="flush-collapseTwo"> <div class="accordion-body"> <p style="margin-bottom:11px"><img alt="The taskbar" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Taskbar.png" /><br /> </p> <p>The taskbar, found on top of your navigation tabs, includes the following features to help better manage your store:</p> <ul> <li><strong>File Manager</strong> - This is a tool for uploading images, files, eCommerce products, themes, and other data to your online store. You can also use the file manager to upload custom HTML pages.</li> <li><strong>Import/Export</strong> – This is where you can download your site’s Product, Order, Customer, Related Search Terms, Price Levels, and Category data into a .csv or .xml file. Once exported, you can work on your data and import it back to your store’s admin once ready. <p class="alert alert-warning"><strong>Note: </strong>The Import/Export feature is only available in Premium.</p> </li> <li><strong>Messages</strong> – This will open the message center, where you will see messages about updates or notices that concern your eCommerce store.</li> <li><strong>View Storefront</strong> – This will take you to your storefront.</li> <li><strong>Store Status</strong> – This will show as Online if your store is accessible by customers or Offline if not.</li> <li><strong>Help</strong> – This will take you to a page where you will be provided with details on how to contact support.</li> <li><strong>Account </strong>– Hovering over Account will display the type of eCommerce product you have and the domain associated with it. Below is an example:<br /> <img alt="Ecommerce version and domain under Accounts" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Account.png" /><br /> </li> <li><strong>Logout </strong>– This will log you out of your eCommerce Control Panel.</li> </ul> </div> </div> </div> </section> <section data-content-status="current" data-interface-context="account-manager" data-product-context="ecommerce" data-solution-type="primary"> <div class="accordion-item"> <h2 class="accordion-header" id="flush-headingThree"><button aria-controls="flush-collapseThree" aria-expanded="false" class="accordion-button collapsed" data-bs-target="#flush-collapseThree" data-bs-toggle="collapse" type="button">The Shortcut Bar</button></h2> <div aria-labelledby="flush-headingThree" class="accordion-collapse collapse" data-bs-parent="#accordionFlush" id="flush-collapseThree"> <div class="accordion-body"> <p>On the left side of the control panel, you will find the Shortcut Bar, which contains the <strong>Quick Search</strong> functions, <strong>Bookmarks</strong>, and <strong>Additional Resources</strong>. These Control Panel functions are detailed below.</p> <p><strong>Quick Search</strong></p> <p>The Quick Search lets you quickly find Orders, Products, or Customers by entering the desired information in the correct fields.</p> <p><img alt="Fields to search by Keyword, Product Name, and Customer" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Quick%20Search.png" /><br /> </p> <p><strong>Bookmarks</strong></p> <p>The Bookmark function works just like a bookmark on a web browser. If you are at a page in the Control Panel you wish to bookmark, simply click on the <strong>+ Bookmark this page</strong> link, give the bookmark a name, and click <strong>Add</strong>.</p> <p><img alt="Bookmark links and option to bookmark pages" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Bookmarks.png" /><br /> </p> <p>When you first log in to your Control Panel, there are default bookmarks already set up to help you easily navigate to the most popular areas of the Control Panel.</p> <p><strong>Additional Resources</strong></p> <p>Clicking on the <strong>Glossary of Terms</strong> link will open a new window with a list of eCommerce terms from A to Z.</p> <p><img alt="Ecommerce Glossary Terms from A to Z" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Glossary%20Terms.png" /><br /> </p> </div> </div> </div> </section> <section data-content-status="current" data-interface-context="account-manager" data-product-context="ecommerce" data-solution-type="primary"> <div class="accordion-item"> <h2 class="accordion-header" id="flush-headingFour"><button aria-controls="flush-collapseFour" aria-expanded="false" class="accordion-button collapsed" data-bs-target="#flush-collapseFour" data-bs-toggle="collapse" type="button">Setup Wizard Checklist</button></h2> <div aria-labelledby="flush-headingFour" class="accordion-collapse collapse" data-bs-parent="#accordionFlush" id="flush-collapseFour"> <div class="accordion-body"> <p>The Setup Wizard Checklist is a great way to start building your eCommerce store. You can follow along with the Store Setup Checklist by clicking on each task link that appears on your storefront.</p> <p><img alt="Setup Wizard Checklist" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Setup%20Wizard%20Checklist.png" /><br /> </p> <p>You can hide the checklist anytime by clicking the <strong>Hide Setup Wizard</strong> link.</p> </div> </div> </div> </section> <section data-content-status="current" data-interface-context="account-manager" data-product-context="ecommerce" data-solution-type="primary"> <div class="accordion-item"> <h2 class="accordion-header" id="flush-headingFive"><button aria-controls="flush-collapseFive" aria-expanded="false" class="accordion-button collapsed" data-bs-target="#flush-collapseFive" data-bs-toggle="collapse" type="button">Storefront Overview</button></h2> <div aria-labelledby="flush-headingFive" class="accordion-collapse collapse" data-bs-parent="#accordionFlush" id="flush-collapseFive"> <div class="accordion-body"> <p>This is the main informational pane for the Control Panel, giving you the most important store operation summaries at a glance.</p> <p><img alt="Storefront Overview" src="https://webcomkb.com/Knowledge%20Base%20Management/Network%20Solutions/Ecommerce/Monstercommerce/NSI_Ecommerce_MC_Storefront%20Overview.png" /><br /> </p> </div> </div> </div> </section> </div> <div class="fixed"><a class="btn btn-outline-primary btn-sm fixed" href="#top" role="button">Back to Top ↑</a></div>