Managing DNS and Advanced DNS Records in NameSecure

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<section>
<p><a id="top"></a></p>

<h2><a id="Overview" name="Overview"></a>Overview</h2>

<p class="standard-text">When you are hosted by NameSecure, your DNS and Advanced DNS (ADNS) records (also known as Zone Files) are already configured for your services. However, you can modify these records when necessary.</p>

<p class="standard-text">Modifying your DNS or ADNS records can help if you need to keep one of your services active with us while hosting your other services with another provider. For example, if you want to keep your email active while hosting your website with another provider. You must point your Domain Nameservers to our nameservers to be able to update your ADNS records/Zone Files.</p>

<p class="standard-text">In this article, we will discuss:</p>

<ul>
	<li class="list-item-text standard-text"><a href="#DomainNameservers">Changing Domain Nameservers</a></li>
	<li class="list-item-text standard-text"><a href="#ADNSRecords">Editing ADNS Records</a></li>
	<li class="list-item-text standard-text"><a href="#CustomDNS">Adding Custom DNS</a></li>
</ul>
</section>

<section data-interface-context="account-manager" data-solution-type="primary">
<h2><a id="DomainNameservers" name="DomainNameservers"></a>Changing Domain Nameservers</h2>

<p class="standard-text">Nameservers define the current DNS provider of your domain. To update your nameservers, follow these steps:</p>

<ol>
	<li class="list-item-text">
	<div class="standard-text">Log in to your NameSecure account.</div>
	</li>
	<li class="list-item-text">
	<div class="standard-text">Scroll down to <strong>Domain Services Management Center</strong>.</div>
	</li>
	<li class="list-item-text">
	<div class="standard-text">Select a domain, then click the <strong>Modify/Update</strong> link.</div>
	</li>
</ol>

<p class="indent-level-1 standard-text"><img alt="Red box around the Modify/Update link" class="responsive-image" src="https://webcomkb.com/Knowledge%20Base%20Management/NameSecure/NameSecure_Domain%20Services%20Management%20Center_Modify%20or%20Update.png" /></p>

<ol start="4">
	<li class="list-item-text">
	<div class="standard-text">Go to <strong>WHOIS Info</strong>, then click the <strong>Modify Domain Nameservers</strong> link to change your nameservers.</div>
	</li>
	<li class="list-item-text">
	<div class="standard-text">You will have the following options:</div>
	</li>
</ol>

<ul class="indent-level-1">
	<li>
	<div class="standard-text">If your nameservers are pointed to a third-party DNS, and you want to use NameSecure's DNS, click the <strong>use namesecure's nameservers</strong> button.</div>
	</li>
</ul>

<p class="indent-level-2 standard-text"><img alt="Red arrow pointing at the use namesecure's nameservers button" class="responsive-image" height="137" src="https://webcomkb.com/Knowledge%20Base%20Management/NameSecure/NameSecure_Whois%20Info_Use%20Namesecures%20Nameservers.png" width="457" /></p>

<ul class="indent-level-1">
	<li class="list-item-text">
	<p class="standard-text">If your nameservers are pointed to NameSecure's DNS, and you want to use a third-party DNS, click the <strong>use other nameservers</strong> button. Enter the third-party DNS, then click the <strong>OK</strong> button. You need to have 2 DNS entered for the<strong> OK</strong> button to appear. This is the standard requirement to prevent your domain from going offline.</p>
	</li>
</ul>

<p class="indent-level-2 standard-text"><img alt="Red arrow pointing at the use other nameservers button" class="responsive-image" height="193" src="https://webcomkb.com/Knowledge%20Base%20Management/NameSecure/NameSecure_Whois_Use%20Other%20Nameservers.png" width="470" /></p>

<p class="standard-text">Changes to nameservers will take up to 96 hours to be fully active.</p>

<p>&nbsp;</p>
</section>

<section data-interface-context="account-manager" data-solution-type="primary">
<h2><a id="ADNSRecords" name="ADNSRecords"></a>Editing ADNS Records</h2>

<p class="standard-text">To edit your ADNS Records/Zone Files, follow the steps below:</p>

<ol>
	<li class="list-item-text">
	<div class="standard-text">Log in to your NameSecure account.</div>
	</li>
	<li class="list-item-text">
	<div class="standard-text">Scroll down to <strong>Domain Services Management Center</strong>.</div>
	</li>
	<li class="list-item-text">
	<div class="standard-text">Select a domain, then click the <strong>Modify/Update</strong> link.</div>
	</li>
</ol>

<p class="indent-level-1 standard-text"><img alt="Red box around the Modify/Update link" class="responsive-image" src="https://webcomkb.com/Knowledge%20Base%20Management/NameSecure/NameSecure_Domain%20Services%20Management%20Center_Modify%20or%20Update.png" /></p>

<ol start="4">
	<li class="list-item-text">
	<div class="standard-text">Go to <strong>Zone File Control</strong>, then click the <strong>edit zone file </strong>button.</div>
	</li>
	<li class="list-item-text">
	<div class="standard-text">You can then add or update the following ADNS records:</div>
	</li>
</ol>

<p class="indent-level-1 standard-text"><img alt="Fields to enter ADNS records" class="responsive-image" src="https://webcomkb.com/Knowledge%20Base%20Management/NameSecure/NameSecure_Zone%20File%20Control_Edit%20ADNS%20Records.png" /></p>

<ul class="indent-level-1">
	<li class="list-item-text standard-text"><strong>MX Records </strong>– also known as Mail Exchange Records, MX Records are used to create a mail route for a domain. A domain name can have multiple mail routes, and each is assigned a priority number. The mail route with the lowest number identifies the server responsible for the domain. Other mail servers listed will be used as backups. Without this record, you would not receive your email messages.</li>
	<li class="list-item-text standard-text"><strong>A Records </strong>– also known as the IP Address, A Records are the Address Records used to map domains or subdomains to numeric IP addresses. The A Record resolves a domain name or points the domain name to the correct location through the IP address.</li>
	<li class="list-item-text standard-text"><strong>CNAME Records</strong> - CNAME (canonical name) Records are DNS records that create aliases for domains and allow traffic for domain names to be redirected elsewhere.</li>
</ul>

<ol start="6">
	<li class="list-item-text">
	<p class="standard-text">Once you have added these records, click<strong> Submit</strong> to save your changes. If you are updating your records, click <strong>Update</strong> to save your changes.</p>
	</li>
</ol>

<p class="standard-text">If you need to add an SRV Record or TXT Record, email support at <a href="https://www.namesecure.com/contactUs.page" target="_blank">https://www.namesecure.com/contactUs.page</a> to get assistance in adding these records on the back end.</p>

<p>&nbsp;</p>
</section>

<section data-interface-context="account-manager" data-solution-type="primary">
<h2><a id="CustomDNS" name="CustomDNS"></a>Adding Custom DNS</h2>

<p class="standard-text">To add Custom DNS, follow these steps:</p>

<ol>
	<li class="list-item-text">
	<div class="standard-text">Log in to your NameSecure account.</div>
	</li>
	<li class="list-item-text">
	<div class="standard-text">Scroll down to <strong>Domain Services Management Center</strong>.</div>
	</li>
	<li class="list-item-text">
	<div class="standard-text">Select a domain, then click the <strong>Modify/Update</strong> link.</div>
	</li>
</ol>

<div class="indent-level-1 standard-text"><img alt="Red box around the Modify/Update link" class="responsive-image" src="https://webcomkb.com/Knowledge%20Base%20Management/NameSecure/NameSecure_Domain%20Services%20Management%20Center_Modify%20or%20Update.png" /></div>

<ol start="4">
	<li class="list-item-text">
	<p class="standard-text">Go to <strong>Zone File Control</strong>, then click the <strong>register nameserver</strong> button.</p>
	</li>
</ol>

<p class="indent-level-1 standard-text"><img alt="Red box around the register name server button" class="responsive-image" height="189" src="https://webcomkb.com/Knowledge%20Base%20Management/NameSecure/NameSecure_Zone%20File%20Control_Register%20Nameserver.png" width="525" /></p>

<ol start="5">
	<li class="list-item-text">
	<div class="standard-text">Remove NameSecure's DNS by clicking the<strong> delete</strong> button.</div>
	</li>
	<li class="list-item-text">
	<div class="standard-text">Add the Custom DNS, then click <strong>add</strong>.</div>
	</li>
</ol>

<p class="indent-level-1 standard-text"><img alt="Fields to add Custom DNS" class="responsive-image" src="https://webcomkb.com/Knowledge%20Base%20Management/NameSecure/NameSecure_Zone%20File%20Control_Add%20Custom%20DNS.png" /></p>

<ol start="7">
	<li class="list-item-text">
	<p class="standard-text">Click <strong>OK</strong> to save your changes.</p>
	</li>
</ol>

<p class="standard-text">Changes to nameservers will take up to 96 hours to update throughout the internet, also called propagation.</p>

<p>&nbsp;</p>

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